Privacy Policy

1. Information We Collect

Parent Account Information

When you create a parent account, we collect:

• Name and email address
• Password (encrypted)
• Payment information (processed securely by Stripe)
• IP address and device information

Student Information

For student profiles, we collect only:

• First name (optional)
• Grade level
• Learning progress and assessment data
• Work submitted within the platform

2. How We Use Information

We use collected information to:

• Provide and personalize educational content
• Track learning progress and generate reports
• Communicate with parents about accounts and updates
• Process payments and manage subscriptions
• Improve our curriculum and platform
• Ensure platform safety and security
• Comply with legal obligations

3. Children's Privacy (COPPA Compliance)

Parental Consent

We require verifiable parental consent before collecting any personal information from children under 13. Parents have full control over their children's profiles and data.

Parental Rights

Parents have the right to:

• Review their child's personal information
• Request deletion of their child's information
• Refuse further collection or use of their child's information
• Receive notice of any material changes to this policy

To exercise these rights, contact us at privacy@thinksprout.ai with your account information.

4. Data Storage and Security

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for all data transmission
• Encrypted storage of sensitive information
• Regular security audits and updates
• Limited access to personal information (need-to-know basis)
• Secure third-party payment processing (Stripe)

Data Retention: We retain personal information only as long as necessary to provide our services or as required by law. Student progress data is retained while the account is active and for 90 days after cancellation.

5. Information Sharing

We do NOT sell or rent personal information. We may share information only in these limited circumstances:

• With your consent: When you explicitly agree to sharing
• Service providers: Trusted partners who help operate our service (e.g., Stripe for payments)
• Legal requirements: When required by law or to protect rights and safety
• Business transfers: In the event of a merger or acquisition (with notice to users)

6. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze platform usage (anonymized)
• Improve user experience

You can control cookies through your browser settings. Disabling cookies may limit some features.

7. Third-Party Services

We use the following third-party services:

• Stripe: Payment processing (PCI compliant)
• Google Analytics: Anonymous usage statistics
• Vercel: Hosting and infrastructure
• OpenAI: AI tutoring services (no personal data shared)

These services have their own privacy policies and security measures.

8. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, email us at privacy@thinksprout.ai

9. International Users

ThinkSprout.ai is operated in the United States. If you access our service from outside the US, please be aware that your information may be transferred to and processed in the US, which may have different data protection laws than your country.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or prominent notice on our platform. Continued use after changes constitutes acceptance.

11. Contact Us

For privacy-related questions or concerns, contact us at:

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

We do not sell personal information. To exercise your CCPA rights, contact privacy@thinksprout.ai